SAP Solution Manager Online Training

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Course Overview
SAP Solution Manager is a centralized support and system management suite. An SAP system landscape may include a large amount of installed SAP systems. SAP Solution Manager tries to reduce and centralize the management of these systems.

In such a landscape, SAP Solution Manager is the managing system, and the business suite applications (e.g. ERP,CRM, BI. EP) are the managed systems.
The current version of SAP Solution Manager is SAP Solution Manager 7.0 Enhancement Package 1.

SAP Solution Manager provides an extensive set of features in the IT Support area for enhancing, automating and improving the management of SAP systems:

Central System Administration

Project Management

Test Management

System Monitoring

Business Process Monitoring

E2E Root Cause Analysis

IT Technical Reporting

Centralized Alerting

Installation Keys

Early Watch Reporting

Change Management (Change Request Management & Maintenance Optimizer)

Service Desk

Course Curriculum

SAP Solution Manager Curriculum

Introducing SAP Solution Manager

Evolution of SAP Solution Manager

Need for SAP Solution Manager

Tools Overview

Installing SAP Solution Manager

Hardware and Software Requirements

Installation Procedures

Basic Configuration Requirements

System Landscapes:

Creation of system Landscape

Creation of logical component

Integration

RFC connections generation Using SAP Solution Manager in Operations System Monitoring

Support Desk Service Desk Functions and benefits of service desk Configuration

Flow of Service desk message resolution

Integrate with SAP OSS

Applying oss notes and patches

Issue management

Create service desk message from satellite systems

Monitoring:

integrates solution manager system with existing SAP management tools(CCMS)

setting up Early watch alert setting up service level reporting

Central system administration

Solution monitoring

Establish connection from satellite systems to solution manager system

SDCCN activation

Change request management

Configuration and use of Maintainance optimizer Checks for system availability

Important Note:

1) Apart from these topics more real time scenarios will be covered during the class.

2) Timings for the classes are arranged upon agreement of both the student and the consultant.

Related Courses

Training Schedule

Contact Details

Join Course